Going Google: Resumed!

The U.S. Field username update is 100% complete, and user logins are working normally. Please begin using your updated username.

  • Core Systems Updated: All U.S. Field usernames have been successfully updated across Google Workspace, YLGlobal, and Moodle.
  • Webconnex (WCX): Active logins are succeeding, with roughly 20 account matching discrepancies currently under review (no user login errors reported).

Watch for updates: We’ll continue updating the Google Workspace Project Status page with the latest information throughout the update, and U.S. Field staff will receive a confirmation email once the update is completed.

What this means for you:

  • Please begin using your updated username on Salesforce and Webconnex.
  • You should have received an email from the Help Desk with the subject “Log in with your new Salesforce username”
  • You may need to log out and then log back in with your new username.
  • Your password should have remained the same.
  • Your new email is not yet active for google workplace/email! Just Salesforce and Webconnex.

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